Customer Service Representative

The Delaware Company House is looking to add a new member to our Customer Support team in Dover, Delaware. You will help our clients use our software, start and maintain their business, and quite often, figure our how to help them close their business. You might enjoy this position if you like talking to people and helping them. You get satisfaction when someone really needs help and you made their day better. And you also like working with fun, good people.

This is not a sales position. We don’t want our clients to dread calling us because they have to listen to pushy sales pitches every time. We also think our employees are great and we want them to feel comfortable to be themselves. So we don’t use scripts. We just expect our team to be respectful, friendly and helpful.

We are looking for happy people who enjoy helping others. Applicants with previous experience providing information regarding Delaware Corporations, Limited Liability Companies & Registered Agent Services are encouraged to apply. We’ll train you on corporate formalities, customer service and how to interact with clients on a high level. This is a great long term position that allows employees a chance to have a great work/life balance. If this sounds like something you’d enjoy, apply today!

The job is full time, Monday – Friday in Dover, Delaware. Applicants must include a cover letter to be consider for this position.

Essential Duties

  • Answer 100+ calls a day about starting and maintaining a business
  • Help the customer support team answer emails
  • Help the mail team process documents

Required Qualifications

  • An ability to treat others with respect
  • Previous experience providing information on corporations, LLCs and Registered Agent Services
  • Willingness to be trained
  • Desire to learn
  • Patience
  • Type at least 50 words per minute
  • Basic computer skills

Compensation:
$15.00/hour

 

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